Seller Name Sanko Shoji Co., Ltd.
Operation Supervisor Haruhisa Kaneda
Address 〒187-0032 Tokyo-to Kodaira-Shi Ogawa-Cho 1-478

【Payment Method】

● NP post pay settlement

Post-pay service for corporate / individual business owner. (Cut off payment at the end of the month will be carried to the end of the succeeding month) Invoice will be issued on the 2nd business day of the next month of purchase from Net Protections Corporation. Dealings are possible up to 300,000 yen per month. Pay with the bank account listed on the invoice or the payment slip at the convenience store.
Bank transfer service fee is shouldered by the customer.
On behalf of Net Protections Corporations, outstanding credit is transfer to the billing and collection department of the company.

● Cash On Delivery (COD)

Extra Charge for Cash On Delivery ( COD

【Other Payments】

Price shown are excluded of tax, shipping fee and bank transfer fee

【Return/ Exchange of goods】

We’re fully aware of our product’s quality. We sincerely apologize, if you received broken/dirty goods or goods you did not order. Please contact us within 3 days of receiving.
On return/exchange or goods.
It takes 3 business days after product are returned to process refunds to your bank account.

*Please note that we will not accept a return request if the person who request a return are not the person made a purchase.
*We do not accept returns of “unsatisfied” order.

About unsatisfied order

  • Different from what you thought
  • Order by mistake
    *Please note that we do not accept returns or refunds of following reasons.
  • A product that passed more that 4 days from receiving
  • A return without any notice
  • Stained item, Stained packages, Stained/Damaged/missing instruction manual
  • A product without a tag, seal or label
  • A customized product
  • An opened product
  • Sale campaign product
  • If you cannot prove our order (with slip or etc.)
    <the expiration of returning product>Within 4 days of receiving.
    <Return postage fee>We will pay a postage fee if it is a defective product.

We cannot send frozen product and normal temperature/ refrigerated product together.

If you purchased these 2 items together, Delivery fee will be charge separately.

  • Frozen item – will be send with frozen delivery. (Can be sent together with frozen item)
  • Refrigerated item — will be send with refrigerated delivery (Can be sent together with refrigerated item and normal temperature item)
  • Normal temperature item – will be send with regular delivery.

*Caution We cannot send frozen item and refrigerated item together. If you purchased these 2 items together, item will be sent and charged for delivery fee separately.

【Dispatch & Delivery】

  • We will deliver item via Sagawa Express or Yamato Transport.
  • If you did not choose a delivery date, an item will be sent within 4 business days.

You can choose a deliver time

・Morning
・14 p.m. – 16 p.m.
・16 p.m. – 18 p.m.
・18 p.m. – 20 p.m.
・19 p.m. – 21 p.m.

There is a chance that an item will not deliver on time.

【Inquiry】

E-mail info@suu-suu-rice.shop
Homepage Address https://suu-suu-rice.shop/
Tel 042-313-6815

*Please send an inquiry by e-mail.